Due to the high volume of e-mails we prioritize responding to questions pertaining to sales. If you have any questions regarding care or husbandry you may call our retail store and we will be happy to help you. We can be reached during business hours at (510) 841-1400. Our hours are 11 am till 7 pm Monday to Friday and 11am till 6 pm on Saturday and Sunday. We have friendly and knowledgable employees on staff during all open business hours who will gladly answer any questions you may have on our available animals.
East Bay Vivarium can also be reached via fax or email.
Important E-mail Addresses
Before emailing, please note that if you ask for prices on an animal that's already on our price list, your email will be ignored. Be sure to check our price list first!
Please note you will recieve a quicker response by calling the store. If your animal's health may be on the line, call us at (510) 841-1400, don't email!
Please direct all email queries (either about the site or internet sales) to Philip at firstname.lastname@example.org. We get a high volume of queries, so it may take some time to respond, though we strive to respond promptly.
If you're interested in an internet sale (eg, you do not live locally) we are happy to send photos to your email address (see our orders page for details). Just call or email us an inquiry. For internet sales, we're happy to announce we now accept PayPal. If you want to pay by PayPal, please be sure to request a PayPal invoice when you're placing your order.
Inquiries regarding PayPal payments should be directed to email@example.com. All inquires to that address not regarding internet sales will be disregarded.
Our Physical Address and Info
Berkeley, CA USA
(510) 841-1400 (business)
/ (510) 841-7102 (fax)